Contact Policy

At Saffia Publishing House, we value our customers and are committed to providing friendly and helpful support.

If you have questions about your order, our books, collaborations, or any other inquiries, please contact us at:

Email:
saffiapublishinghouse@gmail.com

Response Time

We strive to respond to all inquiries within 1–3 business days. During weekends, holidays, or periods of high demand, responses may take a little longer. We appreciate your patience and understanding.

Order Support

When contacting us about an order, please include your:

• Order number
• Full name
• A brief description of your question or concern

Providing this information will help us assist you as quickly as possible.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Be sure to include your order number along with clear photos of the issue so we can review your request and provide an appropriate solution.

Business Inquiries

For wholesale opportunities, collaborations, media inquiries, or other business-related matters, please email us at:

saffiapublishinghouse@gmail.com

Thank you for choosing Saffia Publishing House. We appreciate your support and look forward to assisting you.