Refund policy
Return & Refund Policy
At Saffia Publishing House, many of our books and products are printed on demand specifically for each order. Because of this, we are unable to accept returns or offer refunds for reasons such as ordering the wrong item, changing your mind, or personal preference.
If your order arrives damaged, defective, misprinted, or incorrect, we are committed to making it right.
To request a replacement or refund, please contact us within 7 days of receiving your order at saffiapublishinghouse@gmail.com.
Please include:
- Your order number
- A brief description of the issue
- Clear photos showing the damage or printing defect
Once we review your request, we will work with you to provide an appropriate solution, which may include a replacement or a refund, depending on the circumstances.
If you have any questions about your order, we're always happy to help. Thank you for supporting Saffia Publishing House!