Shipping Policy

Thank you for shopping with Saffia Publishing House!

All of our books and select products are printed on demand, which means each item is produced specifically for your order. This helps reduce waste and ensures that every product is freshly printed before it is shipped.

Processing Time

Orders are typically processed within 2–5 business days before shipping. Processing times may vary during holidays, sales, or periods of high demand.

Shipping Time

Once your order has been shipped, delivery times will vary depending on your location and the shipping method selected at checkout.

Please note that shipping estimates are provided by the carrier and are not guaranteed.

Order Tracking

If tracking is available for your order, you will receive a shipping confirmation email with tracking information once your order has been dispatched.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order. Saffia Publishing House is not responsible for orders shipped to an incorrect address provided by the customer.

Delays

While we work with trusted printing and shipping partners to deliver your order as quickly as possible, occasional delays beyond our control may occur due to weather, customs, carrier issues, or high shipping volumes.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at saffiapublishinghouse@gmail.com.

Please include:

• Your order number
• A description of the issue
• Clear photos of the damaged or incorrect item

We'll review your request and work to provide an appropriate solution as quickly as possible.

Thank you for supporting Saffia Publishing House!